Privacy policy

This Personal Data Privacy Policy (hereinafter - the Privacy Policy) applies to any data that the site administration can receive about the User, when he/she uses the Company’s website.


1.1. The following terms and definitions are used in this Privacy Policy:
1.1.1. "Company": Limited Liability Company "PENERGIA" (EDRPOU 41395162).
1.1.2. "Website": the Company's Internet resource is
1.1.3. "Administration of the Company’s Website" (hereinafter referred to as the Website Administration): employees authorized to manage the Website, who act on behalf of PENERGIA LLC, organize and (or) process personal data, as well as determine the purposes of processing personal data, the scope of personal data to be processed, and who carry out operations with personal data.
1.1.4. "Personal data": any information that is directly or indirectly related to identified or identifiable an individual (personal data subject).
1.1.5. "Personal data processing": any action (operation) or set of actions (operations) performed with personal data using automation tools or without using them, including collection, recording, systematization, accumulation, storage, improvement (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deleting, or destruction of personal data.
1.1.6. "Personal data confidentiality": a prerequisite implying that the Administration of the Company's Website or other persons having access to personal data comply with the requirement not to distribute personal data without the consent of its subject or other legal reasons.
1.1.7. "User of the Company’s Website" (hereinafter referred to as the User): any legally capable person who has been registered and accesses the Website to use the Company's Services.


2.1. By using the Company's Website, the User agrees with this Privacy Policy and the terms of processing the User’s personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the Company's Website.
2.3. The Website Administration does not check the accuracy of personal data provided by the User of the Company's Website.


3.1. This Privacy Policy establishes the obligations of the Administration of Company's Website not to disclose and ensure the protection of confidentiality of personal data provided by the User at the request of the Website Administration during registration on the Website.
3.2. The personal data to be processed under this Privacy Policy is provided by the User by filling in the registration form on the Company's Website and includes as follows:
3.2.1. User's last name, first name, patronymic;
3.2.2. User's contact phone number;
3.2.3. e-mail address;
3.2.4. User's place of residence.


4.1. The Administration of the Company's Website may use the User’s personal data for the following purposes:
4.1.1. to identify the User registered on the Company's Website in order to use the Company's Services;
4.1.2. to establish User feedback, including sending notifications, requests related to the use of the Company's Website, processing Users' offers and applications;
4.1.3. to define the User's location for security protection and prevention of fraud;
4.1.4. to confirm authenticity and completeness of personal data provided by the User;
4.1.5. to provide the User with effective client and technical support in the event of problems related to the use of the Company's Website.


5.1. The processing of the User's personal data is carried out without any time limit, in any legal way, including the use of personal data information systems with automation tools or without such means.
5.2. The User agrees that the Website Administration is entitled to transfer personal data to other Users solely to establish contractual relations between the Users for the provision of services / performance of work in a certain category.
5.3. The User’s personal data may be transferred to the authorized state bodies of Ukraine only for the reasons and according to the procedure established by the laws of Ukraine.
5.4. The Website Administration takes necessary organizational and technical measures to protect the Users' personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.


6.1. The User is obliged to:
6.1.1. provide personal data necessary to use the Company's Website;
6.1.2. update and supplement the provided personal data in case of any changes in this information.
6.2. The Website Administration is obliged to:
6.2.1. use the information received solely for the purposes specified in Paragraph 4 of this Privacy Policy;
6.2.2. ensure that confidential information is kept in secret, not to disclose it without the User’s prior written permission, and not to sell, exchange, publish, or otherwise disclose the personal data provided by the User, with the exception of Paragraphs 5.2 and 5.3 of this Privacy Policy;
6.2.3. take precautions to protect the confidentiality of the User's personal data according to the procedure normally used in the existing business practice to protect such information;
6.2.4. block the personal data of corresponding User upon request or inquiry of the User or his/her legal representative, or a body authorized to protect the rights of personal data subjects for the period of verification in case unreliable personal data is revealed or unlawful actions are committed.


7.1. Before applying to the court for a dispute arising out of the relationship between the User of the Company's Website and the Website Administration, it is mandatory to file a claim (a written proposal for the voluntary settlement of dispute).
7.2. The claim recipient shall notify the claimant in writing of the results of the claim consideration within 30 calendar days from the date of receipt of the claim.
7.3. If the agreement is not reached, the dispute will be referred to arbitration under the applicable laws of Ukraine.
7.4. The applicable laws of Ukraine apply to this Privacy Policy and the relationship between the User and the Website Administration.


8.1. The Website Administration is entitled to amend this Privacy Policy without the User's consent.
8.2. The new Privacy Policy comes into effect from the date of its publication on the Company's Website, unless otherwise specified in the new edition of the Privacy Policy.